Yorkshire Packaging Systems are second-to-none in our industry when it comes to back up and service, something we pride ourselves on. To us, this is as important as the reliability of the equipment itself. We recognise that getting the correct support after you have invested in machinery that is going to be vital for your production for years to come is paramount. As such, we have the infrastructure in place to provide the fast and efficient backup that you are looking for.
- Directly employed team of service engineers
- UK-held spare parts
- SafeContractor approved
We are always happy to provide direct contact numbers for all our engineers, so you can speak to someone as soon as possible should you have a technical problem. Considering 80% of all technical queries can be identified over the phone, having the ability to contact the engineer who installed your wrapping equipment can reduce response times dramatically. When a phonecall isn’t enough, our team of engineers will attend your site to get any problem solved as soon and as smoothly as possible. We know that many machines are running beyond standard office times and so we also offer full weekend and evening cover from our service engineers. In over 95% of cases, we have an engineer on site within 24 hours – so you can relax!