Frequently Asked Questions
How do I find you?
Exit the M62 motorway at junction 28 for Tingley roundabout. Take the A653 for Dewsbury. From the east bound (Hull) carriage way this is your 4th exit. From the west bound (Manchester) carriageway this is your 2nd exit. Proceed straight down this dual carriageway until you see a ‘Stoneacre’ car dealership on the right hand side. Take the right turn directly before this garage onto Quarry Lane. The first exit on the left leads into Woodkirk International Freight Terminal and the Yorkshire Packaging Systems office is the 20,000 sq ft warehouse building in the middle of the complex.
Exit the M1 motorway at junction 40 and take the A638 for Dewsbury, first exit on the roundabout from the north bound carriage way or third exit from the south bound carriageway. Proceed on this dual carriageway until a roundabout is reached after approximately 1.5 miles and take the right hand exit signposted Leeds B6128, Owl Lane. Continue on this road passing Dewsbury Rugby Club on your left until you come to another roundabout when you need to take a right turn for the third exit. You will come to a set of traffic lights after 100 yards where you need to turn right on to the A653 dual carriageway. Continue on this road for approximately one mile, through the traffic lights and past the ‘Babes in the wood’ pub on the left corner. Continue straight until the ‘Stoneacre’ car dealership can be seen on the left, take the left turn directly after this garage onto Quarry Lane. The first exit on the left leads into Woodkirk International Freight Terminal and the Yorkshire Packaging Systems office is the 20,000 sq ft warehouse building in the middle of the complex.
Dewsbury Station. Approximately 10 minutes taxi ride away. For information on train operators and times phone National Rail Enquiries on 03457 48 49 50.
Leeds/Bradford Airport. Approximately 45 minutes drive away.
You can download a PDF map of our location below.Download
How long have you been in business?
Yorkshire Packaging Systems was incorporated in 1977 and so we have just recently surpassed our 42nd birthday.
What are your Christmas Opening Hours?
We close our offices between Christmas and New Year. In the run up to this period we will inform all of our customers of the last date for despatching orders by letter and/or email correspondence so you can stock up for your festive period!
This year we are closing mid-afternoon on Thursday 20th December 2018 and re-opening Wednesday 2nd January 2019.
Are you exhibiting at any packaging events? What is your stand number?
Each year we attend the EasyFairs Packaging Innovations show at the end of February and the PPMA / Total show in late September, both held at the NEC in Birmingham. We love to welcome old and new customers alike onto our stands so please come and join us! Next we'll be at the Easyfairs Packaging Innovations show between 27th - 28th February 2019, stand E6 in Halls 9 & 10 of the Birmingham NEC.
Have you won any awards?
Yes! Yorkshire Packaging Systems are the proud owners of the 2014 PPMA Customer Service Award, the 2015 PPMA Outstanding Achievement Award and Highly Commended Finalists of the ‘Manufacturer of the Year’ and ‘Exceptional Sales or Company Growth’ categories in 2016. During the PPMA 2017 exhibition we scooped the 'Apprentice of the Year Award', in recognition of our inspirational apprentice Jake Martin's progress and contribution to our success. In September 2018 we achieved Highly Commended in the 'Customer Service' category once again.
Aside from our PPMA accolades, we were crowned the winners of Eaton Smith's prestigious Business of the Month Award in May 2018 and in July 2018 we took home the regional and national 'Rising Star' awards and regional 'Lifetime Achievement' award from the National Family Business Awards in Wembley.
What is a call-off order and what are the benefits of them?
A call off order is a fantastic facility we use to ensure that we always have your shrink film ready for just when you need it! It offers our customers flexibility and freedom by reserving their shrink film in our large 20,000 sq ft warehouse, with the convenience of paying for it as they take it. All that is needed is a purchase order for an agreed amount of shrink film, from which amounts can be taken as and when required, until the purchase order has been completely fulfilled. This call off facility may help some customers delay price increases due to changes in the market, when arranged with their YPS account manager.
When can my film be delivered?
When ordering shrink film, our customers may select from Next Day Pre-10am, Next Day or 3 Day delivery services. Only a Next Day delivery selection will incur a small carriage charge. If an order is placed for shrink film to be delivered at a date further in the future, we will arrange for it to arrive on your selected day with no carriage charges.
Are you BRC accredited?
Yorkshire Packaging Systems has consistently achieved AA grade BRC certification in the Global Standard for Storage and Distribution for many years, something which we know is of paramount importance to our customers. Our current certification can be downloaded below.
Our manufacturing site Bollore is also BRC certified - this document is available on request.Download
Can I hire your machinery?
Yes! Yorkshire Packaging Systems offer a scheme where our equipment can be hired prior to any later purchase, where the hire charges are then deducted from the cost. Here the equipment is hired at the rate of 10% capital cost per month for a minimum period of three months. However, at the end of the three month period customers can then purchase the equipment with the hire charges deducted from the final price so it costs no extra than purchasing it outright in the first place. This is offered to help facilitate machine sales and at the very least offers 12 weeks credit on the bulk of the cost. We can discuss this in further detail with any customer looking to hire our equipment.
I currently wrap products in boxes or cartons. Why should I consider shrink wrapping?
Many manufacturers and suppliers are beginning to make the change from cardboard boxes. Shrink wrapping is much more cost effective than cartons, usually saving between 50-75% on material alone. Shrink wrapping is proven to be much more efficient as the equipment has the ability to collate products automatically and an added bonus is that there is no box to erect.
Shrink wrapping saves space within the warehouse and distribution process as one pallet of shrink film is the equivalent to 15 pallets of cardboard. Shrink wrapping is also considered to be more environmentally friendly as less packaging is used and what is used is 100% recyclable.
What is the difference between display and transit packaging?
Within the general field of shrink wrapping we typically distinguish between two main areas.
Display shrink wrapping is where the aesthetics of the final product is of primary importance and this typically involves the use of Polyolefin (PO) shrink film with the use of 'L' sealers and side sealers. Typical examples would be items such as shrink wrapped calendars, posters, boxed games, DVD’s etc.
Transit shrink wrapping is where the primary focus is to protect and help transport the product through the distribution channel and this typically involves the use Polythene(PE) film and the use of sleeve sealers. A typical example would be a shrink wrapped pack of 24 litre bottles of water or flat-packed furniture being put through a carrier network.
What is the difference between an L sealer and Side Sealer?
Essentially both do the same thing and wrap products in a totally enclosed sealed way in either polyolefin or polythene.
An L sealer is typically limited by its frame size and tends to run at slower speeds
than a side sealer. A side sealer operates by creating a tube first and then cutting and sealing the cross end seal so ultimately can wrap an unlimited length of product which makes it ideal for long products. An L sealer is typically a lower cost than a side sealer.
What is the benefit of shrink wrapping versus over wrapping?
Overwrapping is a method of display packaging which produces an envelope-fold at each end of the packs. The benefit of this method is that it is very fast, however the disadvantage is that the overwrapping machinery requires very expensive change parts.
Shrink wrapping offers more flexibility as there are no change parts required for the machinery. Confectionery producers for example, wrap multiple box sizes so not having change parts is a major advantage for them and makes the wrapping process much easier. The machine operators can run all of the different box sizes through the machine without having to alter parts. This also saves costs on not only the parts themselves but also down-time from changeovers.
Backup and Support
Is there an expiry date on my service contract?
There is no time limit on our service contracts which is what makes them such a valuable and useful feature of any customer’s maintenance programme. Essentially, once a service contract has been purchased, the customer benefits from fixed servicing rates for the lifetime of the contract, protecting against price increases and any market inflation that may occur over time. Customers can schedule in their service visits at their own leisure and as often as they feel is appropriate for their machine usage levels without worrying about a deadline on the service contract. Our service contract brochure, which explains the main features and benefits, can be downloaded below.Download
What warranty do you offer on new and refurbished machinery?
We do not distinguish between new equipment and refurbished equipment in terms of backup and support. If it is supplied by us, with our name on it, then we support it fully. With this philosophy in mind, the typical warranty we offer on all new and refurbished equipment is a full twelve month parts and on site labour warranty along with an inclusive two visit service contract.
Does your warranty include parts and labour?
Yes. Every machine sold comes with a twelve months parts and labour warranty as standard for maximum peace of mind.
How many service engineers do you have?
We have 5 directly employed service engineers covering the whole of the UK which provides enough flexibility and cover to cope with most scenarios.
How quickly can you respond to a break down?
Over 90% of the time we are able to be on site either the same day or the next, depending on time of day we are contacted and the distance.
Do you use contractors to provide backup and support?
No. We find we can provide the best level of service with our own trained and employed service engineers.
What are your service rates?
When our engineers are called out to a breakdown or service a machine not covered by a service contract, the time travelled, miles travelled and hours worked are all chargeable, as well as the parts used. The current rates at the time of the required call out can be confirmed by our engineering department when booking, however these are always competitive in the industry. The most cost-effective way to ensure your equipment is always running smoothly is by taking out a service contract and arranging regular visits.
Do you hold spare parts in the UK?
Yes – We keep extensive stocks of spare parts for all machinery we supply whether it is manufactured by ourselves or one of our partners. In addition, all our machines utilise standard branded component parts that can ultimately be purchased from most good electrical wholesalers so whilst we keep stocks you are never beholden to us which isn’t always the case with some machine manufacturers.